Hanks Hospitality

Hanks HospitalityHanks HospitalityHanks Hospitality

Hanks Hospitality

Hanks HospitalityHanks HospitalityHanks Hospitality
  • Home
  • Manufacturers
  • Projects
  • Contact Us
  • More
    • Home
    • Manufacturers
    • Projects
    • Contact Us
  • Home
  • Manufacturers
  • Projects
  • Contact Us

Contact Us

Drop us a note below and let us know a little bit about your project.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Hanks & Associates, dba Hanks Hospitality

24040 Camino Del Avion, E135, Dana Point, CA 92629

E: support@hankshospitality.com P: 949.488.3297

Hours

Mon-Fri      9:00am – 5:00pm

CLOSED ON WEEKENDS

  

At Hanks & Associates, dba Hanks Hospitality,, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our FF&E services for hotel and hospitality projects.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, shipping/billing address 
  • Project Details: FF&E specifications, budgets, project timelines 
  • Usage Data: IP address, browser type, time spent on pages, and other analytics 
  • Payment Information: Collected securely through third-party payment processors 

2. How We Use Your Information

  • To provide and manage our FF&E services 
  • To respond to inquiries or requests for proposals (RFPs) 
  • To process orders and deliver products 
  • To send updates, quotes, or promotional content (opt-in only) 
  • To comply with legal or regulatory obligations 

3. Sharing Your Information

We may share your information with:

  • Trusted suppliers, logistics providers, or  contractors involved in fulfilling your project 
  • Service providers for payment, hosting, analytics, or marketing (under strict confidentiality terms) 
  • Government authorities if required by law 

We do no sell or rent your personal data.

4. Cookies and Tracking

We use cookies and tracking technologies to improve website performance and understand user behavior. You can disable cookies through your browser settings.


5. Data Security

We take reasonable steps to protect your information using encryption, firewalls, and secure systems.


6. SMS Policey

SMS opt-in consent is never shared with third parties for promotional purposes.


7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your data. Please contact us at [email@example.com] for any requests.


7. Contact Us

If you have questions about this Privacy Policy, email us at support@hankshospitality.com.


Effective Date 01/08/2024

Last Updated 08/03/2025


Welcome to Hanks & Associates, dba Hanks Hospitality. These Terms & Conditions (“Terms”) govern your use of our website and the services/products offered in connection with hotel FF&E (Furniture, Fixtures, and Equipment) projects. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the site.

  

1. Definitions

  • “Company” refers to [Your Company Name], including its      affiliates, contractors, and authorized agents.
  • “You” refers to the individual or entity using our site or      services.
  • “Services” refers to FF&E sourcing, design, procurement,      logistics, and related offerings.

  

2. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

  • Misuse, hack, or disrupt our website or infrastructure.
  • Post or transmit harmful, infringing, or illegal content.
  • Use automated means to access or scrape data.

We reserve the right to restrict or terminate your access if misuse is detected.

  

3. Orders and Projects

3.1 Quotes & Proposals

All quotes are valid for 30 days unless otherwise noted. Custom orders may require a formal agreement and deposit before work begins.

3.2 Pricing & Payment

Prices are exclusive of taxes, shipping, and installation unless otherwise stated. We accept payment via [credit card, ACH, wire transfer, etc.], and all payments must be made in full as outlined in your invoice or contract.

3.3 Lead Times

Lead times are estimates and may vary depending on manufacturer production schedules and shipping conditions. We will communicate updates as they arise.

  

4. Returns & Cancellations

Due to the custom nature of FF&E orders, cancellations or returns are only accepted under the following conditions:

  • Written notice of cancellation is received before production begins.
  • Damaged or defective goods must be reported within 5 days of      delivery for replacement or credit.
  • Restocking fees may apply if allowed by the manufacturer.

  

5. Intellectual Property

All content, logos, product designs, images, and documentation are the intellectual property of [Your Company Name] or its partners. You may not reproduce, copy, or distribute any materials without written consent.

  

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.

  

7. Disclaimer of Warranties

We provide this website and its content “as is,” without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, secure, or error-free.

  

8. Limitation of Liability

To the fullest extent allowed by law, [Your Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability is limited to the amount you paid for services or goods provided by us.

  

9. Indemnification

You agree to indemnify and hold harmless [Your Company Name], its officers, employees, and partners from any claims, losses, or liabilities arising from your use of the website or violation of these Terms.

  

10. Governing Law

These Terms are governed by the laws of the State of [Insert State/Country], without regard to its conflict of law principles. Any disputes shall be resolved in the courts of [Insert Jurisdiction].

  

11. Modifications

We may update these Terms at any time. Your continued use of the site constitutes acceptance of the modified Terms. It is your responsibility to review this page periodically.

  

12. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@hankshospitality.com
📞 949-488-3297


Effective Date: 01/08/2024   


This Communications Notice describes how we communicate with customers, website visitors, and others who may use or be interested in our products and services. This Notice also describes how you can manage your communications preferences.


Promotional Electronic Messages

We will only contact you with promotional electronic messages by text  or email if you consent to receive these types of communications in advance. You can withdraw your consent at any time.


Where allowed by applicable law, for customers who purchase a product or service from us, we will infer your consent to receive promotional electronic messages related to that product or service unless you tell us you do not wish to continue receiving such messages by choosing to Opt-Out of such communications.


Transactional Electronic Messages

Where allowed by applicable law, the consent settings for promotional electronic messages do not apply to communications we send to you for transactional, informational, or essential purposes.  We may send you transactional, informational, or essential electronic messages through any available contact method allowed under applicable laws.


Phone Calls and  SMS

We use an Opt-Out standard for phone calls and SMS. This means you will receive promotional messages from us through these channels unless you tell us you do not wish to receive them. You can Opt-Out of receiving promotional messages by text by opting out.


SMS opt-in consent is never shared with third parties for promotional purposes.


Copyright © 2025 Hanks Hospitality - All Rights Reserved.

Powered by